Monitoring - We will add users to the notification list on request for monitoring of services. We do not touch the server except by user request.
DoS monitoring - we will monitor your server for DoS and notify you of attack. If incoming we will stop it at our gateway and if outgoing we will help you find the compromise.
Hardware replacement - we will replace hardware at our expense with onsite spares.
Services configuration help - our techs will help you initially configure and answer questions on services configuration.
SSH Service restart - if you lose access to SSH - we will restart it at your request.
cPanel support
*Note: Semi-Managed support definition only apply's to cPanel servers. Non-cPanel servers are NOT managed.
